If any defects in goods

FiftyThree doesn’t have their Return and Refund Policy named like this, but it’s called a Pencil Guarantee instead. It specifies the exact terms in which returns and refunds are processed:

Customers have up to 30 days to ask for a refund
A Return Merchandise Authorization (RMA) must be requested
The serial number of the Pencil must be verified first
FiftyThree will pay for any shipping involved (with exceptions)
Refunds are credited back to customers’ Visa, MasterCard or American Express credit/debit cards
While the 30-days refund policy is available on the Pencil’s product page, the “Pencil Guarantee” page is placed in the footer, but only available if the user clicks on the link named Legal first:

If you need replacement

FiftyThree doesn’t have their Return and Refund Policy named like this, but it’s called a Pencil Guarantee instead. It specifies the exact terms in which returns and refunds are processed:

Customers have up to 30 days to ask for a refund
A Return Merchandise Authorization (RMA) must be requested
The serial number of the Pencil must be verified first
FiftyThree will pay for any shipping involved (with exceptions)
Refunds are credited back to customers’ Visa, MasterCard or American Express credit/debit cards
While the 30-days refund policy is available on the Pencil’s product page, the “Pencil Guarantee” page is placed in the footer, but only available if the user clicks on the link named Legal first:

Note: for all these return either you need to visit our store or you need to send us specific time and type of the goods that you need in our forum or customer support section

FiftyThree doesn’t have their Return and Refund Policy named like this, but it’s called a Pencil Guarantee instead. It specifies the exact terms in which returns and refunds are processed:

Customers have up to 30 days to ask for a refund
A Return Merchandise Authorization (RMA) must be requested
The serial number of the Pencil must be verified first
FiftyThree will pay for any shipping involved (with exceptions)
Refunds are credited back to customers’ Visa, MasterCard or American Express credit/debit cards
While the 30-days refund policy is available on the Pencil’s product page, the “Pencil Guarantee” page is placed in the footer, but only available if the user clicks on the link named Legal first: